Privacy Policy

Last Updated: August 2026

At Park & Bark, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your data.

Park & Bark complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Park & Bark is a premium dog walking business based in Bearsden and Milngavie, Scotland.

If you have any questions about this Privacy Policy or how we handle your information, please contact us: hello@parkandbarkglasgow.com

Information We Collect

When you use our website or become a Park & Bark client, we may collect:

Personal Information

Name
Email address
Telephone number
Home address (where required for our services)

Dog Information

To provide safe and appropriate care, we may also collect information about your dog, including:

Name
Breed
Age
Veterinary practice
Medical conditions or medications
Behavioural information
Emergency contact details
Feeding or care requirements

We only collect information that is relevant to providing our services safely and effectively.

How We Use Your Information

We use your information to:

Respond to enquiries
Process registrations and bookings
Manage your client account
Provide dog walking services safely
Contact you regarding bookings or changes
Respond in the event of an emergency involving your dog
Improve our services
Meet our legal and insurance obligations

We will never sell your personal information to third parties.

Website & Booking Platform

Our website is hosted by Wix.com Ltd.

When you submit forms, create a client account or book a service through our website, your information may be securely processed and stored using Wix's systems.

Bookings, client accounts and related information are managed using Wix's booking platform.

Email Communications

We use Zoho Mail to communicate with clients.

If you contact us by email or submit an enquiry through our website, your information may be processed using Zoho's secure email services.

Payments

Payments made through our website are processed securely by our third-party payment provider.

Park & Bark does not store or have access to your full payment card details.

Marketing

If you register your interest, subscribe to updates or give us permission to contact you, we may occasionally send information about:

Service updates
Availability
New services
Special announcements

You can unsubscribe from marketing emails at any time.

Photographs & Videos

We love capturing happy moments during our walks.

With your permission, we may take photographs or videos of your dog to share on:

Our website
Instagram
Facebook
Other Park & Bark marketing materials

We will always respect your preferences regarding photography and will not knowingly identify owners without permission.

Our website uses cookies and similar technologies provided by Wix to improve functionality, website performance and your browsing experience.

You can manage cookie preferences through your browser settings.

Keeping Your Information Safe

We take appropriate technical and organisational measures to keep your information secure.

Access to personal information is limited to those who require it to provide our services.

We retain personal information only for as long as reasonably necessary to fulfil our legal obligations and operate our business.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Restrict or object to certain processing
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:

hello@parkandbarkglasgow.com

Third-Party Services

Our website and business may use trusted third-party providers to deliver our services, including:

Wix (website and booking platform)
Secure payment providers
Zoho Mail (email communications)

These providers process information in accordance with their own privacy policies and applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the services we provide.

The latest version will always be available on our website.

Legal Disclaimer

While Park & Bark takes every reasonable precaution to provide safe, professional and reliable dog walking services, outdoor activities with dogs involve inherent risks.

Owners are responsible for providing accurate and up-to-date information regarding their dog's health, behaviour, vaccinations and any other information that may affect the safe delivery of our services.

Park & Bark reserves the right to refuse, suspend or discontinue services where we reasonably believe it is necessary for the safety or wellbeing of any dog, our staff or members of the public.

Nothing in this Privacy Policy excludes or limits liability where such liability cannot legally be excluded under the laws of Scotland.

Governing Law

This Privacy Policy is governed by the laws of Scotland.